Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Happy Ghost Productions Inc (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://happyghostproductions.ca, submit information through our lead generation forms, or communicate with us via phone, email, or SMS.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following personal information when you interact with our services:

Personal Information

• Full Name

• Email Address

• Phone Number

Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and tracking data

3. How We Use Your Information

We use collected information for the following purposes:

• To contact you regarding services you requested

• To schedule and manage consultation calls

• To provide customer support

• To send appointment confirmations and reminders

• To deliver marketing communications (when consent is provided)

• To improve our website and services

• To comply with legal obligations

4. SMS Communications and Opt-In

If you provide your phone number through our website forms, booking pages, or other lead generation pages, you may receive SMS messages from us.

These messages may include:

• Appointment confirmations

• Appointment reminders

• Follow-up messages regarding services

• Customer support communications

• Promotional or marketing messages (if applicable)

By providing your phone number and opting in, you consent to receive SMS messages from Happy Ghost Productions Inc.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP

You may also reply:

HELP

for assistance or contact us at [email protected].

5. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service or platform providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

• Analyze website traffic

• Improve user experience

• Measure marketing performance

You may disable cookies in your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your information

• Withdraw consent to communications

To exercise your rights, contact us at:

[email protected]

10. Third-Party Services

We may use third-party services to operate our business, such as:

• CRM platforms

• Scheduling systems

• Marketing tools

• SMS messaging services

These providers may process information on our behalf under confidentiality agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy, please contact us:

Happy Ghost Productions Inc
Email: [email protected]
Website: https://happyghostproductions.ca/contact-1